"An excellent management programme consistently delivered in our preferred locations throughout the UK."

"Excellent unprompted feedback from everyone saying how extremely useful the programme content was."

"Really enjoyable programme, one of the best we’ve had."

"The best in-house management programme we have ever had delivered."

"We took over a company that had obviously been very well trained in a wide range of business skills."

"The difference the training made to our people meant we moved from good to great."

"Breakthrough really knew our industry, got to know our people really well and made a huge difference to our business."

"We really liked Breakthrough's approach, it would be very difficult to find a better training provider."

"After trying other training providers, bringing breakthrough in made a world of difference to our people and for our business."

"You're far too cheap for the professional service you provide. Everyone thoroughly enjoyed the training sessions."

Mentoring

Support and encourage colleagues

OBJECTIVES AND METHODS

The successful mentor achieves the right results not only by guiding the mentee, but also by understanding the limits of their involvement and by encouraging the mentee to take responsibility for their own development. This programme provides the essential tools and skills needed to become an effective mentor and get the best from mentees. Delegates will learn how to use their own experience in order to help others in their organisation to develop their own decision-making skills.

By the very nature of mentoring, this course is delivered as a series of separate full day or half-day modules, spread over a period of weeks or months to suit the mentor’s needs.

DELEGATES WILL LEARN

The essential difference between mentoring and coaching
The level of commitment needed by a mentor
How to recognise a good match between mentor and mentee
How to listen actively and empathise with mentees
How to encourage others without making decisions on their behalf
How to track progress
How to provide and obtain maximum information through effective communication skills
How to communicate effectively
How to recognise when a mentor/mentee relationship is not working
How to plan an exit strategy from a mentoring role

Improve your own skills by helping others to improve theirs