Effective negotiating skills will strengthen the position of any company when concluding business discussions. This highly participative programme provides all the necessary skills to prepare for and control any situation that requires positional movement from either a sales or buying stance. Skilled negotiation is a technique every company representative should strive to develop. This two day programme will equip delegates with a clear understanding of the negotiating process, and strategies to achieve the best deal for the company, whilst maintaining good relationships. Delegates will interact with other client-based delegates through varied use of film, role-play and practical exercises.
DELEGATES WILL LEARN
The different phases of the negotiating process.
How to anticipate the tactics of the other party.
How to manage concessions, what to give and what to ask for, and at what stage of the negotiations.
How to develop communication skills and how the process can be implemented to gain and maintain the control that will help conclude the deal.
How to identify human aspects of negotiation and how to allow for them.
How and when to present an offer.
How to gain solid commitment and agreement to act.