The successful leader achieves the right results not only by gaining the support and confidence of the team, but also by inspiring them to have confidence in themselves. This programme provides the essential tools and skills needed to become an effective "people manager" and get the best from a team or department. Delegates will learn how to obtain the highest possible level of performance from their team by fitting their leadership style to the needs of each situation.
DELEGATES WILL LEARN
The full role and responsibilities of effective leadership.
How to develop and maintain personal authority as a leader.
How to be an effective situational manager and understand how to apply different management styles.
The elements and use of motivational leadership techniques.
How to identify and solve problems through better decision-making.
How to develop and maintain good, effective communications.
How to run meetings and lead discussions.
How to develop and maintain good working relationships.
How to organise your own work and that of your team.
How to measure individual and team performance.
How to introduce change - influencing people and overcoming resistance.
How to analyse performance and encourage self-development.
How to conduct meaningful performance reviews and effective 1~1 sessions
How to use delegation effectively
Changing re-active thoughts into pro-active actions