"An excellent management programme consistently delivered in our preferred locations throughout the UK."

"Excellent unprompted feedback from everyone saying how extremely useful the programme content was."

"Really enjoyable programme, one of the best we’ve had."

"The best in-house management programme we have ever had delivered."

"We took over a company that had obviously been very well trained in a wide range of business skills."

"The difference the training made to our people meant we moved from good to great."

"Breakthrough really knew our industry, got to know our people really well and made a huge difference to our business."

"We really liked Breakthrough's approach, it would be very difficult to find a better training provider."

"After trying other training providers, bringing breakthrough in made a world of difference to our people and for our business."

"You're far too cheap for the professional service you provide. Everyone thoroughly enjoyed the training sessions."

Assertiveness

Refine the skills needed for personal achievement

OBJECTIVES AND METHODS

This very productive programme aims to develop individuals from the inside out. Your people will learn how to grow to become more confident individuals, more effective in their business and personal lives. The course will demonstrate how to be in control of circumstances rather than being a victim of them. Delegates will learn how to use their strengths and weaknesses to their advantage, and develop their own formula for personal success. They will leave the course with greater awareness and confidence in their abilities, improving their contribution to the overall business goals.

DELEGATES WILL LEARN

How to deal with people at all levels.
How to be more assertive and remain in control of difficult situations.
How to recognise other people's preferred communication style.
How to develop personal authority.
How to manage the effects of both verbal and non-verbal behaviour.
How to build high self-esteem and a positive attitude.
How to obtain the desired result through assertive behaviour.

Be positive and assertive and make an impact in any situation